The Basics
Goods are ordinarily shipped within 1-2 business days. However from 2nd February 2012, Collection of Cool is relocating. From 2nd – 10th February, dispatches may take a little longer than usual. We will make every endeavour to still get Australian orders (metropolitan areas) to you within a week from date of order.
All items featured at Collection of Cool are dispatched from Sydney, Australia and can be shipped to most countries worldwide. If you are unsure if we ship to your country please email: info@collectionofcool.com.au for confirmation.
Goods are dispatched to the delivery address you nominate when you place your order. Risk and title of the goods are assigned to you upon delivery. When placing your order, please indicate in the comments section any instructions should delivery occur when no one is home.
Australian Deliveries
Your delivery cost will be based on the weight of goods and the destination state and postcode. This will be calculated at the checkout once the shipping address has been entered.
Orders within Australia should arrive within 7 business days. Deliveries for Sydney and outer Sydney will be well within this time.
Spend over $200 in a single transaction – the shipping is on us!
International Deliveries
Overseas shipping times vary depending on the country. Arrival within 14 business days is a general indication.
International shipments may be subject to import duties and taxes once the shipment reaches your country. Additional charges for customs clearance are the responsibility of the recipient (you); we do not control nor can we predict these charges. Please contact your local customs office for further information.
2011 Christmas Deliveries
To ensure your order arrives by Friday 23rd December 2011, please see the below shipping cut of dates:
Australian metropolitan areas – orders placed by COB Wed 21st Dec.
Australian regional areas – orders placed by COB Mon 19th Dec.
New Zealand – orders placed by COB Fri 16th Dec.
Rest of world – orders placed by COB 9th Dec.